A Japanese in-vehicle manufacturer installed a mounter for automating the process of manually inserting large components with different shapes at their Thai plant. Because this was the latest model, we visited the plant repeatedly with the manufacturer to check the mounter, grasp the situation, and clarify problems, to ensure that the customer’s needs were being met. Currently, the customer is carrying out production stably, and has been able to cut personnel costs. They are also presently rolling out the machine.
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- Trouble：
- Mounting personnel costs are a source of concern even at our overseas production sites.
- Solution：
- Achieved stable production by shifting from “people” to “automation”
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- Trouble：
- Don’t know what t o do with frequent defects
- Solution：
- Contributing to improving quality and productivity
A home appliance manufacturer had been localizing production in China.
Due to the many inconsistencies in machine settings and conditions, quality defects were frequent.
MASS investigated the actual situation and proposed specific goals for improving the operation rate and defect rate.
The customer was able to prevent defects through intensive machine repairs and regular maintenance, which is now contributing to quality and productivity improvements.