SERVICE
Proposal
Our sales representatives and engineers propose the best machine for your production site.
Demonstration/evaluation
We can conduct machine demonstration and customer can run evaluation in our showroom.
Domestic Transportation/International Transportation
We provide comprehensive support for logistics from the manufacturer to the delivery destination.
Installation
We take care of delivery, installation and production support including necessary adjustments of machine.
Training
To ensure smooth start of
customer’s production at site “genba”, we will equip customer with details and complete training.
Regular Visit
Our engineer will visit regularly and check the condition of the machine on regular basis. Rest assured we will help even it is minor problem.
Troubleshooting
If you have any problem with your machine, we will be the
primary contact and extend timely support to customers.
Global support
We provide global support to those customers in case of production volume increase, diversification and product changed.
●Technical seminars
Invite customers to our technical center and organize technical seminar on regular basis.
●Machine demos
Latest technical assessments using exhibited facilities are carried out.
●Offering the latest technologies
MASS engineers who have received special training from machine manufacturers provide support through regular visits and maintenance services.
●Support continues until stable production
MASS provides support that ranges from installing machines to realizing stable production and productivity improvements. We propose solutions and improvements from technical perspectives.
Extensive business experience with a wide range of industries.
MASS has a proven track record of doing business with a variety of industries, including manufacturing, automobiles, food, pharmaceuticals, energy, and logistics. As shown in the diagram, we have built trust in a wide range of fields and provide optimal proposals and support tailored to each customer’s needs. Regardless of industry, we are the partner of choice for supporting manufacturing sites.
